You've listed your item on Lendmates but bookings are slow to come? The problem, in most cases, is the photos. A listing with clear, well-lit images receives up to 3 times more requests than one with dark or blurry photos.
You don't need professional equipment. With a smartphone and a little attention to detail, you can make all the difference in less than 15 minutes.
1. Light is everything: use natural light
The most important rule in product photography is simple: don't use the flash. Direct flash creates harsh shadows and flattens the object, making it look cheap even if it's not.
Move close to a window during mid-morning or afternoon hours, when the light is diffused. Place the item on the windowsill or on a table near the glass. If the light is too strong, a sheet of white paper as a diffuser solves the problem in seconds.
💡 Pro tip: Slightly cloudy days are ideal. The cloud acts as a natural softbox and distributes light evenly across the entire surface.
2. Clean background, item as the star
The borrower needs to immediately understand what they're looking at. A chaotic background — tiled floor, floral bedspread, stacks of books — distracts and lowers the perceived quality of the item.
Use a neutral background: a white sheet, a piece of cardboard, a light wooden floor. If you're renting sports equipment, photograph it on grass or in an outdoor setting: the context tells the story and sparks the borrower's imagination.
Background ideas by category
- Bikes and scooters: asphalt or park, outdoors
- Cameras and lenses: dark or wooden surface
- Musical instruments: wooden floor, white wall
- Camping gear: grass or picnic table
- Electronics: clean desk, neutral background
3. Shoot from multiple angles
A single photo is not enough. Borrowers want to see the item from every side before booking, just like someone walking into a physical store. Upload at least 4–6 photos for each listing:
- Full front view
- Side or back view
- Detail of wear and tear (honesty = trust)
- Any accessories included in the rental
- Photo in "context of use" (the item in action)
📌 A listing with context-of-use photos gets 40% more clicks than one with only static photos. Show the bike on the road, the tent pitched, the drone in flight.
4. Show the flaws: honesty pays off
This may seem counterintuitive, but photographing and describing any small scratches or dents protects you from future disputes and builds trust. A borrower who finds the item exactly as shown in the photos will almost always leave a positive review.
If you're worried that flaws will discourage rentals, remember that quality platforms — Lendmates included — handle the deposit and disputes transparently. Your goal is to build a solid reputation over time.
5. Optimize the format before uploading
Mobile apps upload photos quickly, but overly large images slow down the process. Before uploading:
- Orient the image horizontally (landscape) — it fits better in previews
- Recommended resolution: at least 1200 × 900 px
- Crop excessive empty space around the item
- Adjust brightness and contrast with your smartphone's native editor
Mistakes to absolutely avoid
To wrap up, here are the five most common mistakes we see in underperforming listings:
- ❌ Photos with visible fingers, feet, or shadows
- ❌ Messy or off-topic background
- ❌ A single photo for the entire listing
- ❌ Direct flash (reflections and flattening)
- ❌ Rotated or incorrectly oriented photos
Improving your listing photos is probably the thing with the highest effort-to-result ratio you can do on Lendmates. Spend 20 minutes, follow these tips, and you'll see the difference in bookings within a few days.
If you don't know what to list yet, read our guide on 5 items you have at home that you could rent today. You might be surprised by how much what's sitting in your basement is worth.
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